Over 4,000 users of Tokay Software’s Backflow Prevention Management Software track over 2.5 million hazards.

We give the user one central location to store, find and track everything to do with the backflow prevention management program. All the water services, current mailing addresses, survey results, device information, history of test results, testers, test companies and test kits – everything in one place and easily accessed.  The Tokay database makes this a reality.

We give the user the tools to customize the fields, pick-lists, notices and reports.  The flexibility of the software and the built-in data management tools give the user everything they need to easily customize the software to meet the unique needs of their backflow prevention management program.

TokaySQL and TokayCloud use Microsoft SQL Server databases with overlapping layers of security.  Database security is a core feature of MS SQL Server with two security models.  SQL Server is the least vulnerable database for six years running, according to the National Institute of Standards and Technology (NIST). TokaySQL adds to this built-in security by integrating with Windows Authentication. Security can be managed both within the TokaySQL application and at the database level. Authenticated Logins can be assigned rights by a TokaySQL administrator to control access to specific DataSets, Customizations, Notice Modifications, Application Parameters, PickLists, etc.

Tokay Software and Microsoft, both leaders in their industry, paired together offer cross-connection control database management systems with continual improvements to help you get the most out of your ever-expanding responsibilities. Utilities have the confidence that Tokay Software and Microsoft can continue to deliver superior performance even as their needs grow.

Tokay Software houses all of the Cross-Connection Control data in one central location. The database includes the water services, water customers, mailing addresses, backflow device details, device test history and notices sent (test, installations and inspections). The database also tracks the details of private testers, test kits and test companies. Because Cross-Connection Control programs are federally mandated and they must comply with local ordinances as well as State statures there is a great deal information that must be accounted for (both current and historical). Having all the data in one secure database simplifies the task and minimizes operator error.

Tokay Software focuses on education. Our training is so much more than key-punch training. Tokay Software works with users to help them learn how to best use their software to carry out daily tasks. Our training sessions are rich in understanding because we use real-time utility data. This close working relationship enables Tokay Software to identify when systems should be reviewed and possibly modified resulting in a more effective use of the software to meet the goals of the backflow prevention management program.